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Brunei Gas Carriers digitises crew management with BASSnet HR (Crewing) & Crew Portal app

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OSLO, NORWAY; [20th October 2021]: Following a strict tender process, Brunei Gas Carriers Sdn Bhd (‘BGC’) chose BASS’s HR Management (Crewing) solutions to digitise their crew management. The BASSnet Crew Portal, designed specifically for crew self-service, was a significant part of this deal and went live at the leading LNG carrier company earlier this year.

“We are proud that Brunei Gas Carriers chose our Software-as-a-Service (SaaS) solutions after a thorough vetting process involving multiple vendors,” says Per Steinar Upsaker, CEO & Managing Director at BASS Software. “Our crewing software is mature, web-based and covers end-to-end processes with ease. We also offer flexible ‘anytime, anywhere’ access with an extensive range of mobile apps. Our Crew Portal app is extremely convenient for crew on the move. The app enables seafarers to complete new and updated records on their mobile devices, with only minimal office involvement.”

For many companies, there is a large administrative burden on office staff when it comes to crew management. The BASSnet Crew Portal is the best choice to increase productivity and lower office workload in these circumstances. Crew can directly update their own profiles and documents on-the-go. In addition, BASSnet SaaS offers great benefits including convenient access to BASSnet in the Cloud. There is also no upfront hardware investment required and customers get the assurance of a worry-free experience with infrastructure support and maintenance.

Implementation at BGC was carried out in carefully planned stages to enable full understanding and utilisation of the Crew Portal.

“It was essential to ensure strong two-way communication and a structured implementation approach,” says Wong Nyuk Lan, VP of Service & Support at BASS Software. “In addition, our highly experienced BASS experts were glad to cater to BGC’s needs. It was certainly an asset to have neighbouring Malaysia-based support at the ready at all times.”

With this successful project, BASS Software continues to achieve its goal of enabling safe and reliable ship management through digitised, streamlined and efficient processes.

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