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Application Support Consultant (Financial & Procurement)

Service & Support

We are looking for a qualified Application Support Consultant to join our team. If you have the following, we are looking forward for you to explore this opportunity.

What should you have?

  • Have strong passion in customer support
  • Have extraordinary customer service and relationship management experience
  • Have interest in prioritizing customer satisfaction as the major deliverable
  • Critical thinking skills with ability to analyze detail support issues provide appropriate system solutions
  • Ability to explain and communicate complex ideas to those with limited IT and systems knowledge
  • Global / International customer support experience
  • Good work ethics and discipline
  • Self-motivated individual with the capability to drive goals
  • Ability to present and communicate effectively in English, written and verbally
  • Ability to manage multiple assignments including work prioritization

What do you need to qualify?

  • Degree in Information Technology, Computer Science/Engineering or equivalent
  • Experience with installing and configuring MS SQL Server and database SQL knowledge
  • Strong customer focus with at least 2 – 3 years’ experience in customer service and support
  • Willingness to be on standby 24 x 7 basis
  • Overseas travelling is mandatory
  • Fluent in written and spoken English
  • Knowledge in ERP – Finance module is a must, however experience in procurement process is an added advantage
  • Knowledge in the maritime industry would be an advantage or have been involved in IT Support for maritime industry or maritime system roll out
  • The position will primarily support the assigned modules as mentioned above and will expand into other modules when require
  • Able to work on rotational shift

Does the above interest you? You are most welcome to apply online or to careers@bassnet.no

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